Payments, Pre-Authorizations & Refunds
đź’ł Curious about payments and pre-authorizations? Click here to get the full scoop!
9 articles
- What Payment Methods Can I Use? Can I Pay with Cash or Debit?Learn about the payment methods accepted at Globe, including whether you can pay with cash, debit, or credit cards.
- How Much Is the Deposit (Pre-Authorization)?💳 A pre-authorization hold of $300–$500 is required at pick-up, depending on your coverage and vehicle type. Details vary by rental.
- I Still Haven't Received My Deposit Back After Returning? Here’s How Pre-Authorization Works💳 A pre-authorization is a hold of $300–$500 on your credit card. It’s not a charge and is automatically released within 3–30 days.
- Do I Get a Refund If I Return the Vehicle Early?⏪ Refunds are not available for early returns, as the vehicle was blocked for you and unlikely to be re-rented at the last minute.
- Can I Use Someone Else’s Credit Card to Pay for My Auto Rental?💳 Yes! The cardholder must be present at pick-up as the primary renter. A fee applies for other drivers, even if they’re the sole driver.
- Why Do I Have a Payment Balance After Returning the Vehicle?đź’ł A balance may arise from fuel, mileage, or other fees. Review your invoice or contact us for details. Clear payments via our online link!
- Can My Company Pay for My Rental? Can I Use a Company Credit Card?đź’Ľ Yes! Either the company must have a corporate account with Globe, or your name must appear on the company credit card at pick-up.
- Why Do You Need My Credit Card to Guarantee the Reservation?đź’ł A credit card guarantees your booking and secures the vehicle. No payment is taken until pick-up.
- Can I Pay Using a Foreign Currency?All payments are due in Canadian dollars (CAD); foreign currency prices shown online are estimates only and may vary with exchange rates.