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Payments, Pre-Authorizations & Refunds
💳 Curious about payments and pre-authorizations? Click here to get the full scoop!
8 articles
What Payment Methods Can I Use? Can I Pay with Cash or Debit?Learn about the payment methods accepted at Globe, including whether you can pay with cash, debit, or credit cards.
How Much Is the Deposit (Pre-Authorization)?💳 A pre-authorization hold of $300–$500 is required at pick-up, depending on your coverage and vehicle type. Details vary by rental.
I Still Haven't Received My Deposit Back After Returning? Here’s How Pre-Authorization Works💳 A pre-authorization is a hold of $300–$500 on your credit card. It’s not a charge and is automatically released within 3–30 days.
Do I Get a Refund If I Return the Vehicle Early?⏪ Refunds are not available for early returns, as the vehicle was blocked for you and unlikely to be re-rented at the last minute.
Can I Use Someone Else’s Credit Card to Pay for My Auto Rental?💳 Yes! The cardholder must be present at pick-up as the primary renter. A fee applies for other drivers, even if they’re the sole driver.
Why Do I Have a Payment Balance After Returning the Vehicle?💳 A balance may arise from fuel, mileage, or other fees. Review your invoice or contact us for details. Clear payments via our online link!
Can My Company Pay for My Rental? Can I Use a Company Credit Card?💼 Yes! Either the company must have a corporate account with Globe, or your name must appear on the company credit card at pick-up.
Why Do You Need My Credit Card to Guarantee the Reservation?💳 A credit card guarantees your booking and secures the vehicle. No payment is taken until pick-up.