💳 What is a pre-authorization?
A pre-authorization is a temporary hold on your credit card (not a charge) of $300–$500 depending on the rental and coverage selected. It is not a payment made to Globe.
📌 How is it refunded?
Globe will not refund it, since the hold is automatically released by your bank within 3 to 30 business days, based on their processing time.
Globe cannot expedite this process as it depends on your card issuer’s policies.