💳 Why is there a balance after I returned the vehicle?
There are a few possible reasons for a balance remaining after your rental:
📌 Fuel Charges:
You may have returned the vehicle without refueling to the agreed level.
📌 Mileage Overages:
You may have exceeded the agreed mileage limit, resulting in additional charges for kilometers driven.
📌 Late Return Charges:
If you returned the vehicle past the time indicated on your signed rental agreement, late charges or an extra day’s rental fee may apply.
📌 Other Fees:
You may have selected optional products or services during your rental, which are reflected in the balance.
📌 What should you do?
Review your final invoice sent by email for a detailed breakdown of all charges.
If you need further clarification, contact our customer service team, who can review your rental agreement and charges.
📌 How to pay your balance:
Use the automatic payment link sent to you after your return to clear the charges quickly and securely.