🛠️ What if Live Virtual Pickup isn't working?
Most connection issues can be solved quickly.
📌 If the QR code isn't working:
Make sure your phone is connected to the internet.
You may click here to start your rental instead.
📌 If live video isn't working:
Allow camera and microphone access.
Check your internet connection.
Refresh the page and try again.
📌 If your ID verification isn't complete:
Check your email and complete your verification before continuing.
📌 Problem with your key or vehicle?
Contact Globe immediately so our team can assist you.
☎️ Need help or running late? Call Globe at 514-733-0988.