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How Does Live Virtual Pickup Work?

đŸ“± Skip the counter! Verify your ID, scan the QR code when you arrive, meet a live Globe agent and get on the road.

đŸ“± How does Live Virtual Pickup work?

Live Virtual Pickup lets you complete your rental from your phone while still receiving personalized assistance from a real Globe agent.

📌 Before you arrive:

  • Reserve your vehicle as usual.

  • Check your email and complete your secure ID verification before arrival.

  • Have your driver's licence and required documents ready.

📌 When you arrive:

  1. Look for the START RENTAL QR code at your Globe pickup location.

  2. Scan the QR code with your phone.

  3. Connect with a real Globe agent by live video.

  4. Complete your rental agreement and payment.

  5. Collect your keys.

  6. Inspect your vehicle with WeProov.

  7. You're ready to drive!

✹ Skip the counter—not the service. A real Globe agent is there to assist you throughout your pickup.

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