đ What should I do if no one is at the pick-up location?
If youâve arrived and no staff are present, you can complete your pick-up using Globeâs Live Virtual Pickup service directly from your smartphone.
đ How It Works:
Click here to start your rental, or scan the QR code displayed at the pick-up location.
Connect by live video with a real Globe agent who will assist you.
Complete your payment and electronically sign your rental agreement.
Your agent will provide you with a unique key code. Enter the code at the Key Box to retrieve your vehicle key.
Complete your WeProov inspection and youâre ready to go! đ
đ Before You Start:
Make sure youâve completed your ID verification before arrival. If you havenât, verify your ID here.
Have your driverâs licence, second ID, and credit card ready.
Make sure your phone has an internet connection and allow camera and microphone access when prompted.
đ Live Assistance Hours:
MondayâFriday: until 7 PM
SaturdayâSunday: until 1 PM
Itâs quick and convenient, with a real Globe agent there to assist you throughout your pick-up! đ±đ