🚗 What should I do if my rental car is damaged and I’m using credit card insurance?
📌 How to File a Claim:
Call your credit card company immediately to report the damage.
The contact number is on the back of your credit card.
Obtain a claim number and email it to [email protected] along with your rental contract number.
📌 Required Documents:
Send the following to [email protected] without delays (include your contract number):
A copy of your credit card statement showing the final rental charges.
A completed Joint Accident Report (always required).
A copy of your driver’s license (front and back, if applicable).
A police report and incident number (if applicable).
The Damage Claim Form from your credit card insurer (if applicable).
📌 Important Notes:
Failure to Comply: Not initiating the claims process within 48 hours violates your rental agreement.
Responsibility: You are ultimately responsible for the damage until the claim is settled and payment is received from your credit card insurer.
Globe acts only as an intermediary to assist in the process.
📌 Globe’s Disclaimer:
Globe Car Rental is not affiliated with any credit card company.
Credit card insurance is a benefit provided by your issuer and may have eligibility requirements.
For more details, contact your credit card company directly. Globe is not responsible for denied claims or inaccuracies in credit card policy information.