💳 Why does Globe charge administrative fees for tickets and tolls? When a ticket or toll fee is incurred during your rental, Globe must manage the violation. This sometimes involves delays in toll invoicing due to the processing timelines of toll operators and Globe’s administrative procedures.
📌 What the Fee Covers:
Researching Internal Records: Identifying the rental agreement and responsible driver.
Coordinating with Authorities: Communicating with local agencies to address the infraction.
Client Notification: Informing you about the infraction and any related charges.
Collections Management: Processing payments or escalating to collections if necessary.
Toll Processing Workflow: (1) Toll operator issues an invoice to GlobeCar, (2) GlobeCar makes prompt payment to avoid penalties, and (3) Renter receives notification along with the invoice.
📌 How to Avoid the Fee:
Pay any fines or tolls immediately and directly using the instructions provided on the ticket or toll notice.
Notify our office promptly if you encounter any issues.
Review the rental policies and contract to understand potential charges, including administrative fees, before your rental begins.
📌 Fee Details:
Current Admin Fee: $50 per ticket (subject to change without notice).
Administrative fees are necessary to cover the time and resources involved in resolving such matters. These fees also account for coordination with toll operators, whose timelines can influence when renters are notified of charges.