🚗 What should I do if I experience issues with the kiosk, key, or vehicle?
Here’s what to do in case of any issues:
📌 If the Kiosk Is Not Working:
Contact customer service using the provided phone number at the kiosk location.
Our first response team will quickly address and resolve the issue.
📌 If the Key Is Not Falling:
Double-check that you entered the correct code as indicated on your rental agreement.
If the issue persists, use the assistance intercom located next to the key dispenser or return to the kiosk for help.
Our team will promptly assign you a different vehicle if necessary, ensuring you’re on your way in no time.
📌 If You Encounter Issues with the Vehicle:
Contact customer service immediately using the phone number found on your key tag.
Our team will assist you in resolving the problem or arranging an alternative solution.
We’re here to ensure a seamless experience every step of the way!