📱 Troubleshooting Tips for the WeProovGO App
If the WeProovGO app isn’t working as expected, follow these steps to resolve common issues:
WiFi Connection:
Ensure you are connected to Globe's FREE WiFi.
Permissions:
Enable "Location Services" and "Camera Access" for the app in your phone settings.
Mission Code:
Enter the correct mission code from your email.
Can’t find the code? Search for "WeProov" in your inbox.
Restart:
Restart your phone and reopen the "WeProovGO" app.
If the issue persists, contact Globe’s customer service for further assistance.