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What Happens If New Damage Is Found, but I Didn’t Cause It?
What Happens If New Damage Is Found, but I Didn’t Cause It?

🚗 New damage at return? Responsibility depends on coverage. Use WeProov to protect yourself. CDW+PAP offers full peace of mind!

Updated over 3 months ago

🚗 What happens if new damage is found, but I didn’t cause it?

📌 Understanding Responsibility:

  • Many damages occur without the driver’s knowledge, often in parking lots or while the vehicle is unattended.

  • You remain responsible for the vehicle until it is returned and physically inspected by our agents.

📌 What to Expect:

  • Our experts will guide you through the claims process based on the coverage you selected at the time of rental.

📌 If You Purchased CDW+PAP:

  • You’re fully protected—damages found at return are handled hassle-free.

  • Complete peace of mind with no follow-up required.

📌 Pro Tip:

  • Always protect yourself during pick-up by completing your WeProov digital inspection.

  • These inspections are double-checked by our experts to ensure fairness when determining new damages.

📌 Learn More:

  • Visit our Claims Page for detailed information about the process and next steps.

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